Privacy Policy
Last updated: July 17, 2025
1. Introduction
FreshMintBureau ("we," "us," or "our") is dedicated to maintaining your privacy. This document outlines our practices regarding the collection, use, and protection of your data when you access our website freshmintbureau.site or when you make use of our yacht charter offerings.
Your agreement to the data practices detailed in this document is implied by your utilization of our services. Our policy is in accordance with the privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA), along with other pertinent privacy legislations in Canada.
2. Information We Collect
2.1 Personal Information
We acquire personal information that you willingly provide to us when you:
- Secure a yacht charter
- Reach out to us via our website or telephone
- Sign up for our newsletter
- Complete forms on our site
- Engage in our surveys or promotional activities
The information collected might include:
- Your name and methods of contact (such as email, phone number, and postal address)
- Payment details (which are securely handled by external payment services)
- Preferences and specifics related to the charter
- Details of a secondary contact for emergencies
- Information regarding dietary requirements or health conditions (if supplied)
2.2 Information Collected Automatically
Automatically gathered data about your device and browsing behavior may include:
- Your IP address and geographic location data
- The type and version of your web browser
- Web pages you visit and the duration of your visits on our site
- Sites that directed you to our website
- Specifics about your device (like the type, screen resolution, etc.)
2.3 Cookies and Tracking Technologies
Cookies and comparable tracking methods are used to augment your experience on our site. They aid us in:
- Remembering your site preferences
- Assessing and optimizing website usage and performance
- Delivering content tailored to your interests
- Enhancing our offerings
Your cookie preferences can be managed through your web browser settings or via our site's cookie consent feature.
3. How We Utilize Your Information
The information we amass is used for various purposes such as:
- Service Provision: To execute yacht charter services, handle your bookings, and maintain communication about your arrangements
- Customer Assistance: For responding to your questions and providing support
- Payment Transactions: To carry out payments and oversee billing matters
- Safety and Compliance: For verifying the integrity of our operations and safeguarding against deceitful acts
- Promotional Activities: Sending promotional content and updates, provided you have granted consent
- Site Enhancement: To scrutinize browsing patterns to refine website features
- Adhering to Laws: To comply with legal stipulations and regulatory mandates
4. Disclosure and Sharing of Information
Your personal data is neither sold, exchanged, nor leased out to third-party entities. We may share your information under these scenarios:
4.1 With Service Providers
Information might be shared with reliable service providers who support us with tasks like payment processing, website hosting, maintenance, e-mail marketing, as well as analytics and customer service.
4.2 For Legal Reasons
Disclosure of your information may occur if mandated by law or in response to legal proceedings, judicial orders, emergency situations, or to preclude suspected fraud or illegal acts.
4.3 During Business Transitions
In the case of a merger, acquisition, or asset sale, your data could be part of the transferred assets.
5. Protecting Your Data
We utilize adequate technical and organizational security measures to safeguard your personal data from unauthorized access, alteration, revelation, or destruction. These precautions include encryption, secure servers, controlled access, routine checks, and educating our personnel.
Despite our efforts, we should acknowledge that no internet transmission nor electronic storage system can be considered absolutely secure. Therefore, we cannot promise the uninfringed security of your personal data.
6. Retaining Your Data
We hold onto your personal data only for as long as it is necessary to fulfill the intents it was collected for or as legally required. Typical retention durations are:
- Charter reservations: 7 years for tax/legal purposes
- Marketing communications: until you opt out or request erasure
- Website analytics: 26 months
- Customer relations: 3 years following your last interaction
7. Personal Data Rights and Preferences
You hold particular rights regarding your personal data, which include: the right to access, amend, erase (as governed by law), transfer, and the right to object to marketing communications, along with cookie management. To exert these rights, reach out to us using the details provided below.
8. External Service Providers
8.1 Google Analytics
Google Analytics is applied to assess website interactions. To opt out, use the Google Analytics Opt-out Browser Add-on.
8.2 Connections to Social Media Platforms
Links on our site can direct to social media networks, each bearing their individual privacy guidelines.
8.3 Payment Processors
Third-party payment handlers involved with our transactions comply with the standards set by the Payment Card Industry Data Security Standard (PCI DSS).
9. International Transfer of Data
We might transfer and handle your data in nations different from Spain. In such events, we ensure proper protection measures are implemented in accordance with the applicable privacy laws.
10. Privacy of Minors
We do not intentionally collect personal data from minors under the age of 13. If there is suspicion that such information has been provided by a minor, please make contact with us promptly.
11. Updates to This Privacy Policy
This Privacy Policy may be updated to reflect changes in our data management practices or legal obligations. We will inform you of any updates by posting the revised policy on our website, notifying registered users via email, or through a notice on our site. Continuing to use our services after the effective date equals consent to the updated policy.
12. How to Reach Us
If you have inquiries regarding this Privacy Policy or how we handle your data, please get in touch with us:
FreshMintBureau — Privacy Officer
Port Vell Marina
Barcelona 08039
Spain
Phone: +34 932 23 92 20
Email: privacy@freshmintbureau.site
13. Adhering to Google Ads User Consent Policy
We are in compliance with the user consent policies for Google Ads. You can modify your preferences regarding cookies and tracking at any point via our cookie settings.